Shipping policy

Last Updated: July 2026

At DizzWotlub, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.

Shipping Coverage

We currently deliver to all areas across Kuwait.

If your location is outside our standard delivery zones, please contact our customer support team before placing your order.

Processing Time

  • Orders are processed within 24 hours after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times:

  • Major Cities: 1–2 Business Days
  • Other Areas: 2–3 Business Days

Please note that delivery times are estimates and may vary during holidays, promotional events, or due to unforeseen circumstances.

Shipping Charges

Shipping fees are calculated during checkout based on:

  • Delivery location
  • Order value
  • Delivery method

From time to time, DizzWotlub may offer Free Shipping on selected products or orders that meet the minimum purchase requirement.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information (where available).

You can also contact our customer support team for delivery updates.

Delivery Attempts

If the courier is unable to deliver your package, an additional delivery attempt may be arranged.

Please ensure your shipping address and contact information are accurate to avoid delays.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

DizzWotlub is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.

Include:

  • Your order number
  • Photos of the package and products
  • A brief description of the issue

Our team will investigate and resolve the matter as quickly as possible.

Delayed Deliveries

Although we strive to deliver orders on time, delays may occur due to:

  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier service disruptions
  • Events beyond our control

We appreciate your patience in such situations.

International Shipping

Currently, DizzWotlub ships within Kuwait only.

International shipping may become available in the future.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

We're always happy to help.